Terms and Conditions
These terms and conditions represent the entire understanding between CTA Events and Attendees and supersede all prior statements, agreements and understandings, oral or written, related to the Convention. Attendee acknowledges reading and understanding ALL of the information contained in this document.
All of the sessions at the National Conference Centre are first come, first served. A number of the spaces used by the conferences have maximum capacities, this means you may not be able watch all of the talks if this capacity is reached.
As an Attendee you acknowledge that CTA Events has made no representations or guarantees other than those expressed in this document. We specifically disclaim any other representations or warranties related to the Conference, including anything asserted or claimed by any speaker or exhibitor. All advertised speakers are promoted in good faith, but we reserve the right to vary the speakers or agenda without prior notification.
Enrolment is only guaranteed upon payment (applicable to paid tickets) in full and receipt of a completed registration/enrollment form via our booking site (applicable to all tickets). Due to strict limitations on the size of our Conferences, there are NO REFUNDS and ALL PAYMENTS ARE FINAL except as indicated below. Payment may be made by credit/debit card. Refunds will not the made for attendees who attend the wrong day of the event.
Any cancellations made within 7 days of confirmed booking will receive a full refund. No refunds will be given for any bookings made in the 14 days immediately prior to the event for which the ticket was purchased. No refunds will be given if requested more than 7 days after the original booking.
Transfer of Tickets
CTA Events tickets are not transferable.
After purchase, you will receive a confirmation email once you have purchased or booked your ticket(s) via our ticketing platform. You will be issued with a blank name badge for you to write your name on at the registration desk on the morning of the event.
The materials presented during the Conference are copyrighted and owned by the presenter; Therefore, should attendees wish to access presentation slides, CTA Events can request this from presenters to share accordingly. It is also the right of the presenters to share their content privately or publicly through their own websites and/or social channels.
Limitation of Liability
Our liability to an Attendee for any reason will be limited to the amount paid by the Attendee to CTA Events for admission to the Conference. In any case, we accept no liability for the following:
- Damage or loss to personal effects brought to the Conference,
- death or personal injury to any delegate attending the Convention not caused by the negligence of CTA Events nor National Conference Centre staff,
- any changes to the Conference agenda or venue.
According to CTA Events’s Code of Conduct, we may terminate an Attendee’s participation in the Conference at any time in our sole discretion. If an Attendee has violated the rules outlined in the Code of Conduct, no refund will be issued for the remainder of the training or Conference to be undertaken, regardless of ticket type.
Marketing, Privacy and Publicity
In registering for CTA Events’s events, you permit us to use your name in customer lists and other publicity related to the Convention, including interviews, case studies, and conference discussions. By registering for this event you agree you will be contacted by the organisers with marketing materials associated with the event and also sponsors of the event by email, post, text message and phone. You also agree for a profile to be created in your name in the event app. You hereby waive any rights of privacy and publicity in connection with any CTA Events photographs, films and video tapes that have been taken of you or in which you may be included with others during the Convention.
CTA Events reserves the right to refuse admission or eject any delegate deemed to be behaving in an unacceptable manner. We do not tolerate any form of unsociable or unacceptable behaviour, and will act upon any behaviour reported to us. All attendees and sponsors of the event must follow the code of conduct. In the unlikely event of a threatening or inappropriate situation occurring at our events, we request that the attendee bring any issues to the attention of the organisers as soon as possible. Within reason we will do our utmost to investigate, take action and resolve the situation, in the best interest of all parties.
Code of Conduct
CTA Events and the National Conference Centre is dedicated to providing a harassment-free, educational and enjoyable Convention experience for everyone (regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, religion, etc).
If you have any urgent concerns about the conduct of anyone involved in the event please contact either:
firstname.lastname@example.org or 07962 778984
We do not tolerate harassment of delegates, speakers or organisers in any form, including inappropriate online abuse as a response to talks or comments. Sexual language and imagery is also not appropriate for the Convention venue, including within talks. Any delegates violating these rules may be penalised, sanctioned, and expelled from the Convention [without a refund] at the discretion of the Convention organisers.
Harassment includes offensive verbal or online based comments [related to gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, religion], sexual images in public spaces, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks, inappropriate physical contact and unwelcome sexual attention. Participants asked to stop any harassing behaviour are expected to do so immediately. Exhibitors in the expo hall and all staff at the venue are also subject to the anti-harassment policy. Exhibitors should not use sexualised images, activities or costumes, which in any way could create a sexualised environment.
If any participant engages in harassing behaviour, any of the the CTA Events team or supporting staff may take any action they deem appropriate, including warning the offender or expulsion from the Convention. If you are being harassed, notice someone else being harassed, or have any other concerns, please contact a member of staff immediately. We will be more than happy to provide assistance in contacting the appropriate venue security or local law enforcement body, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the Convention.
By attending the Convention, you agree to our Terms & Conditions and Code of Conduct.